News, info, and opinion by Mac users, for Mac users.

February 25, 2006

video

Irritating potential customers 101

Posted Feb. 25, ’06, 7:50 PM PT by Derik DeLong
Category | Video

Vongo I was watching TV when I saw a commercial for Vongo. The commercial showed a guy laughing suddenly at a funeral. Now, I’m a fan of inappropriate humor, but for the life of me, I couldn’t figure out what they were selling me.

I went to their website to find out, like any normal person. At the very least, I should be able to determine the product. Not in this case. Instead, I got greeted with an “OS Failure”. Um, no, Mac OS X didn’t have a failure. Their service and entire website lack Mac OS X compatibility. I had to get a friend using Windows to take a look to find out it was “iTunes for movies” (their words, not mine).

Is this what it’s come to? Other services has no problem supporting alternate platform browsers to at least describe the service. Isn’t that common courtesy? Instead, we get reassured on the site that:

Vongo is currently PC based, but will soon be Mac compatible (really!).

Somehow, I don’t believe them considering they can’t even communicate their service in a compatible way.


1 Comments

Darren said:

Ya, I tried going to that site, and I got a "geographic failure" error, because it detected that I live in Canada. Just because the service isn't available here, I am forever in the dark about that spot. Bad marketing.

March 5, 2006 12:42 PM

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