News, info, and opinion by Mac users, for Mac users.

July 18, 2007

troubleshooting

Apple acknowledges QuickTime update bug

Posted Jul. 18, ’07, 8:04 AM PT by Dan Moren
Category | Troubleshooting

QuickTimePlayer.jpgIt appears that some users who updated to QuickTime 7.2 received not a heaping helping of the usual stocking stuffing glory, but a lump of coal (today’s theme: Christmas in July). Turns out that the 7.2 update, which at long last added fullscreen QuickTime viewing, doesn’t play well with others, where others = applications that rely on the Code Fragment Manager (CFM), such as Word, Excel, and Entourage. You know, apps nobody really uses.

“Apple has received a few reports that the QuickTime 7.2 update may cause issues with some Power PC-based applications running on Intel-based Macs, and we are looking into it,” an Apple spokesperson told Macworld.
The issue only apparently affects some users (those who, no doubt, have been naughty in the past year), and Apple didn’t estimate when a fix would be available, but we’re guessing sometime before the real Christmas rolls around.


1 Comments

Matt Darby said:

So that's what happened!

Suddenly all of my PowerPC applications wouldn't load. The only clue I had to go on was a few lines in the system.log regarding shared segments of memory.

Since all my PowerPC applications stopped working I had to do a clean reinstall. Since my Macbook is also my development server, it was not fun. Glad to know that it wasn't something random.

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