News, info, and opinion by Mac users, for Mac users.

January 22, 2007

tips

Just one more reason to back up

Posted Jan. 22, ’07, 6:42 AM PT by Derik DeLong
Category | Tips

AppleCare This guy has a good reason to hold a grudge against Apple.

So…Apple kindly screwed up the data transfer I paid for, removed and threw away my perfectly good hard drive, and gave me back a blank, still screwed up computer.

Long story shortened: His Mac was kernel panicking. He gave it to Apple for repair and paid the $50 to have his data saved. They dumped the hard drive without getting the data, and returned the computer in a still failing state.

Other people have already chided him for not backing up, but he’s justified his lack of a backup strategy by indicating how slow the DVD writer in it is. While that may be true, it’s better than nothing and really only takes a lot of time initially. An external hard drive and something like Super Duper works ten times better (even though you have to shell out some cash).

To be quite honest, I wouldn’t trust Apple to save my data. That’s no slight against Apple. I wouldn’t leave preservation of my data to any data recovery service. A data backup plan is a must for everyone, even your grandmother. As soon as I stop reading stories like this, I’ll stop hammering you over the head with it. I know some of you still haven’t heeded my advice.


1 Comments

Stonemtn said:

This guy doesn't have a good reason to hold a grudge against Apple. There's only one person responsible when you lose your data by not backing up: you. While his other points may be arguable (it would be a good policy to send a drive back, in case someone wants to escalate the rescue), Apple is not responsible for your data!

January 22, 2007 7:06 AM

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