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August 24, 2006

recalls

Apple recalls Sony-made PowerBook, iBook batteries

Authored by Cyrus Farivar at 10:38 AM
Category | Apple » Recalls
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Holy crap, Apple’s involved in this exploding battery thing that Dell’s been facing lately.

MacCentral:

Apple and the U.S. Consumer Product Safety Commission (CPSC) on Thursday announced a recall of 1.1 million battery packs made for Apple’s PowerBook and iBook battery packs. Information on the recall has been posted to the CPSC’s Web site. Users who have batteries affected by this recall are entitled to a replacement battery, free of charge. Instructions are supposed to be available on Apple’s Web site (the URL was not working as Macworld posted this article).

Apple follows Dell in recalling the laptop computer batteries, which were manufactured using battery cells made by Sony Energy Devices of Japan. “These lithium-ion batteries can overheat, posing a fire hazard to consumers,” said the CPSC in a statement. Dell has recalled more than 4 million Sony-made battery packs.


Comments

So the link to Apples battery recall site was not working? Mmmmmnnn that will be the 1.8 million customers with hot batteries trying to get replacements perhaps? :-)

Posted by: Dean McGearey | August 24, 2006 12:45 PM

Yeah, I have two (2) hot batteries with serial numbers and model numbers mentioned.

Posted by: Kennard Halacker | August 24, 2006 01:11 PM

I've got a battery in the "range", but it doesn't validate. I'm wondering if the range is inclusive, or only some in the range apply. I'm not looking forward to calling to confirm one way or the other.

Posted by: Erich M. Fabricius | August 24, 2006 01:53 PM

erich fabricius call them the ones on the site arent updated those are from the first recall i called today and they said remove it immediatley so double check the battery asap

Posted by: christopher kontogiannis | August 24, 2006 05:03 PM

lucky me.
my 12" pb battery has been flawless.
now that it has plenty of cycles on it, I get a free replacement.

unfortunate for Apple...
fortunate for macnuke.

Posted by: macnuke [TypeKey Profile Page] | August 24, 2006 06:11 PM

To Erich:

I had the same problem earlier tonight (5:30pm EST) and I called Apple. Evidently they told me the site was very busy and therefore the system was having problems correctly identifying the battery serial numbers. They suggested I try later, which I have now (11:00pm EST) and it finally recognized my serial number. Do not despair, try again on the website :)

To Macnuke:

Same here, no problems with my battery, it's going on a year and working fine but I'm still glad I'm getting a new one :D

Posted by: Francia | August 24, 2006 08:02 PM

I just received my new iBook battery today. It took only 2 weeks to receive my new battery!! That's alot less than the 4 to 6 weeks that Apple said.

Posted by: Michael Hinson | September 7, 2006 06:19 PM

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