It seems like the latest Penryn-based Apple MacBook and MacBook Pros are suffering from graphical ailments that are irking users around the globe. Both laptops have experienced widespread reports visual corruption issues in which text duplicates, documents fail to scroll properly, or videos and animations flicker.
And before you go advising Broke-Mac Bob to do a factory restore on his MacBook, read this: it doesn’t work. So it seems that the issue is hardware- or OS-related. Apple reps have reputedly acknowledged the issue to at least one user via email:
“Apple has received reports similar to the behavior you are describing and we are investigating those reports. Further information will come in the form of a Knowledge Base article, Software Update, or Software Release.”
Hopefully the issue will be resolved with a timely software update, but if the problem really is hardware related, this could spell trouble for Apple’s customer satisfaction levels.
[via Ars Technica]
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