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Apple acknowledges iPod touch video glitch

Posted by Cyrus Farivar | Thursday, September 20, 2007 12:00 PM PT

brightness2.jpg

The Wall Street Journal is the first to report that Apple is confirming a glitch in the iPod touch, which appears to be displaying overly dark video.

WSJ’s Walt Mossberg: Also, some early iPod Touch units have had defective screens, where images appeared too dark. Apple says this problem affected a small number of units and is being remedied. My two test units displayed beautiful images.

However, Macworld’s own Chris Breen has had these exact problems:

The other iPod touch was far worse. Dark portions of video were extremely dark, with lighter areas completely blown out as if someone had cranked the contrast too high, [as shown above.] Regrettably, the iPod touch has no contrast control, just brightness, so there’s no fix for this problem other than returning it to Apple in the hope of getting one without the problem. We’re not the only ones affected by this issue. Others have reported similar problems with their iPod touches.

Comments (3)

Does this mean that if you have a defective unit they'll give you a new one or you're stuck with the one you have?

Anonymous
September 20, 2007
12:14 PM PT

Thank you early buyers for being our beta testers.

PT
September 20, 2007
1:21 PM PT

Apple should admit to all of the problems with their current release of iPods. It seems to me that Apples has lost their focus and is spread to thin to develop quality products as they have in the past. The iPod classic with its user interface issues, the iPod touch with screen and disabled features, ringtones not working properly, continuous fixes to iTunes, etc. Quality needs to be built-in to these products before they are released.

Anonymous
September 20, 2007
1:58 PM PT

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