July 21, 2008
MobileMe, mo’ problems
Posted Jul. 21, ’08, 11:35 AM PT by Dan Moren
Category | Internet
Ah, MobileMe. You look a little down. What’s wrong?
The new online service, which has certainly had its share of transition issues, isn’t out of the woods quiet yet. Some users are reporting issues with getting their MobileMe mail—issues that have apparently made it as far as the (web) pages of the Wall Street Journal and elsewhere. Checking online, the MobileMe status page (which you can view on the right column of the Account page at me.com) says that 1% of MobileMe’s users cannot access their mail.
Unfortunately, we don’t have a concrete idea of how many people are using MobileMe, but if it’s even 500,000 (which is a conservative guess), that would mean that upwards of 5,000 people can’t reach their email right now. Ouch.
Readers, chime in: have you had trouble getting to your MobileMe email lately?
24 Comments
Leave a comment
Recent Entries
About MacUser
MacUser is your source for news, info, and opinion about Apple, the Mac, and the iPod. Our dedicated team of bloggers covers everything that is relevant to Mac users — and, okay, some stuff that’s not quite relevant, but is still a lot of fun.
Subscribe/RSS
- Blog Posts
- Blog Comments
- Podcast (RSS) (iTunes)
Tip us off!
- Email: macuser [at] macuser [dot] com
Recent Comments 
- Lawrence on IE8 Beta 2 hits the Internets, but do we really care?
- Mark Eagleton on Some major bands shun iTunes
- spiderbat on Original Mac designer dishes on development
- Dave-O on Rumors of Steve's demise are greatly exaggerated
- alterbentzion on IE8 Beta 2 hits the Internets, but do we really care?
- hardonyou on Some major bands shun iTunes
Categories
- Apple (211)
- Advertising (148)
- Events (219)
- Huh? (170)
- Humor (251)
- News (144)
- People (240)
- Rivals (379)
- Speculation (154)
- Steve Jobs (157)
- Stores (196)
- Apple TV (56)
- Business (424)
- Games (137)
- Geekery (449)
- Hardware (885)
- Accessories (69)
- Intel Macs (161)
- Ihnatko (18)
- Internet (438)
- Legal (216)
- MacUser (91)
- Money (162)
- Music (328)
- Podcasting (98)
- Photography (70)
- Security (235)
- Software (1470)
- Updates (504)
- Tips (347)
- Troubleshooting (182)
- Video (380)
- Windows (205)
- iPhone (192)
- iPod (574)
- iPod Accessories (92)
- iPod Software (58)
- iTunes (110)
- iTunes Store (415)
Archives
- August 2008 (169)
- July 2008 (175)
- June 2008 (171)
- May 2008 (185)
- April 2008 (234)
- March 2008 (217)
- February 2008 (215)
- January 2008 (239)
- December 2007 (169)
- November 2007 (164)
- October 2007 (187)
- September 2007 (167)
- August 2007 (195)
- July 2007 (152)
- June 2007 (223)
- May 2007 (243)
- April 2007 (286)
- March 2007 (288)
- February 2007 (250)
- January 2007 (266)
- December 2006 (244)
- November 2006 (293)
- October 2006 (307)
- September 2006 (250)
- August 2006 (268)
- July 2006 (288)
- June 2006 (293)
- May 2006 (297)
- April 2006 (351)
- March 2006 (366)
- February 2006 (110)
- January 2006 (107)
- December 2005 (23)
Mac Publishing Sites
Links
Able to send mail FROM .me, but not receiving email sent TO .me.
I'm good. Still feels a little sluggish, but my email is working fine for me.
I really wish they had taken their time with this change of web applications. This is not good for their reputation. In fact, this looks, smells and tastes like Microsoft. I'm embarrassed for them.
I have not been able to send or receive email through MobileMe for more than two days, with no hope in sight!
Mobile me? No, i MMOBILE sounds great: incapable of moving or being moved.
All of that just to change a name ? Oh man...
The "push" feature doesn't seem to be working for me at all. I've yet to have any mail "push"ed to my phone. But other than that the I've had no troubles with the email.
No MobileMe email since Friday for me, either via desktop Mac or iphone. What's really frustrating is the lack of info coming from Apple. If they would be forthcoming about what is wrong and when it might be fixed, we would be more understanding.
I haven't been able to receive my MobileMe mail since sometime early Friday. The web interface for MobileMe mail is non-functional for me as well, even though the rest of the service works. Here I thought I'd evaded all the problems when nothing much went wrong for me at launch time, but in fact the apology e-mail from Apple over that fiasco was one of the last messages I received. I wish they'd tell us what's wrong beyond saying engineering is "still working hard to resolve this issue." Silence just makes it feel more frustrating than the situation already does.
mobileme worked for about 4 days, then since 7/17 evening, i have had no service for mail; calendar/contacts works fine. my frustration has led me back to gmail!
Maybe the real reason Apple changed the name of the service is because they didn't want something so poorly run named Mac on it :-O
I didn't realize that MobileMe offered email - that would be a real added bonus if they can get that to work...
15:42 Pacific - All is now working.
my .mac is down .. im dead in the water .. furious ... with no help in site .. I expected so much more from apple. my biz is suffering .. and tech support says nothing .. 1% doubt it highly
I haven't been able to access my Mobile Me account since last Friday.
So much for new technology. This is now frustrating.
No problems with mine either sending or receiving. I have also auto-forwarded my own domain's mail to my MobileMe.
The only "problem" I've had with push is that I posted a comment to a popular Macworld forum. My phone buzzed a dozen times while I was in Hellboy II. That and redownloads. I keep reading and deleting messages only to have them reappear soon after as new unread messages. The webmail app often shows lots of messages that I have long since deleted. No problems sending or receiving though.
I haven't had email since Friday morning and the so-called support is probably the most insulting thing I have ever experienced with a company of this size.
Mail on my new iPhone works this morning (UK time) but doesn't work on either my iMac or via MobileMe online...
No email and password rejected. First problem ever with .Mac
I guess I'm in that 1% of users who can't get their email online or with mail.app. Humbug. Until now, the whole thing had been humming along quite pleasantly. FYI, I'm in Europe, not sure if that makes the slightest bit of difference though.
well, its time to bring up the ole debate - mobileme aint so hot anyway. there are much better offerings out there which:-
-let you synch personal info (like mobileme)
-let you SHARE info
-have no outages
one great solution is http://iphone.hyperoffice.com
dot mac has always been rock solid for me... until last week. I haven't been able to receive mac.com email since the early morning hours of 7-18-08. As of this writing, still nothing.
I'm having to switch to another email as my primary address.
Something must be in really bad shape to cause this!
MobileMe is working for me but on a 1.4GHz G4 mini it just C R A W L S...
Horridly slow and makes Safari use over 95% of my little CPU's cycles wheneve it's -doing something- like changing folder views or displaying a message. Generally takes about 20 seconds to display a message or perform any other function which requires a display change. Quite unacceptable. Trying to accomplish same from an older 867 MHz G4 tower using Firefox 2 is a bit quicker but still tests my patience.
It's a real tard' compared to the previous web-based mail but it worked fine all thru the transition using my POP client.
- not happy with it in Edmonton AB
I left Microsoft to avoid crap like Mobile.Me (What 12 year-old thought of that idiotic, juvenile, self-centered name?) Apple has really screwed me over with this mess and they couldn't care less. If I get "I'm sorry" one more time I may go postal. Sorry doesn't mean s..t if you keep doing what you're doing. I have a Mac period - I can't afford any of the toys. It seems as though the toy owners are the only ones who matter to good ole Steve these days. In addition, to all of the above, they pretended for days that everything was just fine, so in addition to being Bill Gates clones, they're liars. Good-bye Mobile.Me!
I tried to read my mail this morning and my new mail is showing it to be from one party but when I click on it the text is from a totally different email. (ie: I get an email from Sue with a subject of "Great news from our family" and when I click on it, the body contains info from a totally different email I rec'd from Sephora about a great sale they are having. So very weird.