Apple is really taking the MobileMe outages seriously (finally). They’ve added a second entry to their status update page. This time, David G. informs us about the nitty gritty details about getting those 1% of users back on their feet.
As you know, restoring full email access to the remaining 1% of MobileMe users is our first priority. We turned on web access to their current email yesterday and the feedback has been cautiously positive. Since then, we’ve restored full email history (minus the approximately 10% of mail received between July 18 and July 22 which may have been lost) and the ability to access email from a Mac, PC and iPhone, to over 40% of these users, and expect the remainder to be restored in the next few days.
Don’t try to calculate all the percentages and their relation to one another at least until your second cup of coffee. The good of this update is that these users have web access at the least and some are getting IMAP access. The bad is that not everyone has IMAP access. The ugly is that 10% of their mail could have been lost between July 18 and 22.
That’s not a great success rate and it makes me a little hesitant about putting all my email into MobileMe. Email is one of those things where you want to get all of it, or the service is essentially useless to you. This blog is the status update that MobileMe and .Mac users before them have deserved from the beginning. Rather than vague outage warnings, every outage should have explanations of this depth attached to them.
Let’s hope they get this resolved quickly and with as little lost email as possible.
Why don't we rename it, "IMMOBILE ME."
Whoever was in charge of this QA testing before releasing this should resign.
Well what do you expect when you put your important information in"the cloud". Clouds come and go and are mostly VAPOR!!!