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April 14, 2008

humor

Name dropping for customer service

Posted Apr. 14, ’08, 5:34 AM PT by Derik DeLong
Category | Apple » Humor

John Mayer After John Mayer filed a Safari bug report and got a personal response, some people are dropping his name for personal service. Here’s the kicker. It apparently works. What does this say to me? Use John Mayer’s name every time you talk to Apple.

Thanks for including your email in your bugs.

You provided the following comment: “Hi Apple, I heard John Mayer gets personal replies to his comments. Will I also receive a reply? My email is removed So, final cut pro keeps crashing. It was working fine until software update ran itself today, and quicktime was updated. Since then, I can’t use Compressor to export to DVD because it keeps crashing. This is a huge problem, since I have to present the final copy of a project tomorrow. I’m at wit’s end here.”

Can you tell me more about the situation: - What machine are you using? - OS version? - FCP/Compressor version? - What content (codec type and source) are you attempting to export to DVD? - What parameters are you setting in compressor? - Is this issue content specific? - If it is content specific can you send me a very small piece that reproduces the problem (a 1sec clip)?

Thanks.

-Ken

Use it every time. When you stroll into the Apple Store and go to grab that iPhone, tell them you heard that John Mayer gets a discount. When you get a new keyboard, tell them you heard that John Mayer sleeps in bed with his. Finally, when at a social function attended by John, tell the bartender you heard John was picking up everyone’s tab.


1 Comments

Goobimama said:

LOL! This is nice! We could have a lot of fun with this. Steve Balmer might do the trick for me :)

April 14, 2008 5:52 AM

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