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MacBook Saga hits a curve?

Posted by Dan Moren | Thursday, August 24, 2006 9:09 AM PT

MacBook keyboard curveAnother boring edition of Dan’s MacBook Saga. As you probably remember, I received my MacBook back from Apple last week, after a three week repair. The good news: as of yet, I’ve still not experienced a spontaneous shutdown. The less-than-good news: I think they put the computer back together slightly wrong.

The first thing I noticed was that the trackpad was somewhat wobbly. As in you could wobble it both left to right and front to back. I resolved to go in and check a MacBook in the store to see if it exhibited the same behavior, but I haven’t been able to do that yet. Then, just the other day, I was about to start up Front Row when I noticed that it appeared as though the keyboard keys on the top left and right of the case looked…curved. I thought it was a trick of the light, so I turned on my overhead lamp and checked again. Sure enough, they right and left sides of the keyboard are subtly higher than the middle, which is flat as it should be.

I confirmed it by taking a look from the front of the MacBook, which shows a distinctive wave pattern (you may have trouble seeing it from the picture above, but it’s there). Unfortunately, I’m off to Seattle for five days, so I won’t be able to deal with it until I get back. Here’s hoping it’s just a matter of taking it apart, realigning it, and putting it back together. Not sure I can be without my computer for another three weeks.

Comments (4)

Mine have the exactly same problem ever since it got back from the repair (for random shutdown and top case replacement), too!

doniel
August 24, 2006
10:40 AM PT

In the future, i suggest taking it to an independent Certified Apple Specialist. Sometimes they can resolve situations like these with out haveing to send it back into apple.

Sean
August 24, 2006
10:53 AM PT

Ugh, My week-old macbook seems to be ailing from the restart syndrome as well, I hope that i can get it back sooner than you did.

Hunter
August 24, 2006
1:55 PM PT

i think that apple care is not very care-ful with our macs. i had to have my powerbook g4 serviced at "the depot", their centralized national repair center. when i got it back, my airport was disconnected, bluetooth did not function and my pci card slot was out of wack. they had to take it back for four more days to fix their sloppy work. not very happy with apple care and they offered nothing in return for breaking my mac other than saying they would take care of the charges to fix what they broke. gee, thanks!

michael
August 24, 2006
8:20 PM PT

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