Every time I think about record labels, there’s this little flame of loathing and discouragement that burns inside of me. However, once in a while, that flame turns into a flame of hope lighting the end of a dark tunnel. Before this post becomes a poem, let me tell you what this is all about: EMI’s chief executive recently spoke at CTIA Wireless, and he said some nice things. Really.
Eric Nicoli’s main point is that phone carriers, makers, and content providers should be prioritizing the customer if they want the phone industry to be taken to “the next level”. He offers the example of, yes, Apple:
“Apple makes stuff that people love to own,” Nicoli said. “They love the simplicity and user-friendliness of the iPod and iTunes. Apple doesn’t employ any sorcery or dark magic to achieve this. They listen to what consumers want. And that shouldn’t be Apple’s unique privilege.”
[via Macworld UK]
