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August 24, 2006

business

Apple recalls Sony-made PowerBook, iBook batteries

Posted Aug. 24, ’06, 11:29 AM PT by Cyrus Farivar
Category | Business

Holy crap, Apple’s involved in this exploding battery thing that Dell’s been facing lately.

MacCentral:

Apple and the U.S. Consumer Product Safety Commission (CPSC) on Thursday announced a recall of 1.1 million battery packs made for Apple’s PowerBook and iBook battery packs. Information on the recall has been posted to the CPSC’s Web site. Users who have batteries affected by this recall are entitled to a replacement battery, free of charge. Instructions are supposed to be available on Apple’s Web site (the URL was not working as Macworld posted this article).

Apple follows Dell in recalling the laptop computer batteries, which were manufactured using battery cells made by Sony Energy Devices of Japan. “These lithium-ion batteries can overheat, posing a fire hazard to consumers,” said the CPSC in a statement. Dell has recalled more than 4 million Sony-made battery packs.


7 Comments

Dean McGearey said:

So the link to Apples battery recall site was not working? Mmmmmnnn that will be the 1.8 million customers with hot batteries trying to get replacements perhaps? :-)

August 24, 2006 12:45 PM
Kennard Halacker said:

Yeah, I have two (2) hot batteries with serial numbers and model numbers mentioned.

August 24, 2006 1:11 PM
Erich M. Fabricius said:

I've got a battery in the "range", but it doesn't validate. I'm wondering if the range is inclusive, or only some in the range apply. I'm not looking forward to calling to confirm one way or the other.

August 24, 2006 1:53 PM
christopher kontogiannis said:

erich fabricius call them the ones on the site arent updated those are from the first recall i called today and they said remove it immediatley so double check the battery asap

August 24, 2006 5:03 PM
macnuke said:

lucky me.
my 12" pb battery has been flawless.
now that it has plenty of cycles on it, I get a free replacement.

unfortunate for Apple...
fortunate for macnuke.

August 24, 2006 6:11 PM
Francia said:

To Erich:

I had the same problem earlier tonight (5:30pm EST) and I called Apple. Evidently they told me the site was very busy and therefore the system was having problems correctly identifying the battery serial numbers. They suggested I try later, which I have now (11:00pm EST) and it finally recognized my serial number. Do not despair, try again on the website :)

To Macnuke:

Same here, no problems with my battery, it's going on a year and working fine but I'm still glad I'm getting a new one :D

August 24, 2006 8:02 PM
Michael Hinson said:

I just received my new iBook battery today. It took only 2 weeks to receive my new battery!! That's alot less than the 4 to 6 weeks that Apple said.

September 7, 2006 6:19 PM

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